FAQs

What is your return policy?

We accept returns for any reason within 14 days of purchase as long as the item is in its original condition with tags attached. Please contact our customer service team for a return authorization and instructions.

How do I know what size to order?

Please refer to our size chart for guidance on selecting the correct size. If you have any additional questions, please contact our customer service team for assistance.

How long does it takes to receive my order?

Orders typically ship within 1-2 business days and can take anywhere from 3-18 business days to arrive depending on your location and the shipping method selected.

What forms of payment do you accept?

We accept all major credit cards, PayPal, and Apple Pay.

Can I cancel my order?

Orders can be cancelled within 24 hours of purchase. Please contact our customer service team to request a cancellation.

How has COVID-19 impacted your business?

At miniministore, we take the health and safety of our customers and employees very seriously. We have implemented strict measures in our warehouse and shipping facilities to ensure a safe and clean environment for all. Due to the pandemic, we have experienced some delays in shipping and processing times. We appreciate your patience and understanding during this time. Rest assured that we are doing everything we can to get your order to you as quickly and safely as possible. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

How do I contact customer service?

You can contact our customer service team via email at support@miniministore.com.